Product Description
| Warranty |
1 Year |
| After-sale Service |
After-sale Service |
| Service |
OEM&ODM |
Packaging & Shipping
KESSY Hardware, an innovative and professional company engaged in research, development,
manufacture, and marketing of architectural hardware. KESSY has been fully qualified for implementation
of ISO9001, ISO14001, with the system factory for door & window hardware, furniture hardware, and related
custom made hardware.
Adhering to the "integrity" and "professional" business philosophy, KESSY adopt advanced integrated
manufacturing process together with discipline and stringent QC processes, now able to control every stage
of production and ensure consistently high quality.
KESSY MAKE ARTWORK, fufilling this company mission, KESSY take the technical innovation as the
responsibility, through unceasing enhancement and the continuous progress, strive to become the leader of
architectural hardware industry and famous all over the word.
Certifications
FAQ
Q: we are more care about the quality, how we can trust you can control the quality well?
A:First, from raw material quality we buy the big company which can offer us the certificate, then every time raw material come back we will test them.
Second, from each week in Monday we will offer the produce detail report from our factory. It means you have a one eye in our factory.
Third, We are welcome you visit to test the quality. Or ask SGS or TUV to inspect the goods. And if the order more than 50k USD this charge we will afford.
Fourth, we have our own IS09001, CE and TUV certificate. We can be trust.
Q: What is your trading term?
A: We can accept O/A 30 or 60 days. If your company is real a company can be trust. As usual our payment is 30% T/T as deposit and70% T/T against the copy of B/L.We offer discount for big quantity.
Q: Can I have a sample order ?
A: Yes, we welcome sample order to test and check quality.
Q: What about the lead time?
A: week for sample, mass production time needs 1-4 weeks depends on order quantity.
Q: Do you have any MOQ limit?
A: Low MOQ, 1000pc as sample order is available.
Q: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7days to arrive. Airline and sea shipping also optional.
Q: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 2%. Secondly,
during the guarantee period, for defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Q:Do you accept OEM or ODM order?
A: We accept OEM, ODM with customer's logo and packing design.
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